1. What this notice covers
This notice describes how data is handled on the Diner website at dinerapp.co. It does not cover Quentin, the chat assistant that restaurants add to their own menus. Each restaurant provides its own privacy notice for that chat, shown from the restaurant's menu, because the restaurant decides what appears on its menu and Diner runs the chat on the restaurant's behalf.
2. Who is responsible
This website is operated by Diner. For any question about privacy, or to exercise your rights, contact us at diner.noza@gmail.com.
3. What this website collects
Nothing that you actively provide, except the walkthrough form described in section 4 and any email you choose to send us. There is no sign-up and no login. We do not run Google Analytics, advertising pixels or any comparable tracking, and we do not sell or share personal data.
We do count how many times each of the two buttons — "See the live demo" and "Book a walkthrough" — is clicked. That count is a number and nothing else: it is stored on our own server, keyed only to the hour it happened in, with no cookie, no identifier and no IP address. It cannot tell one visitor from another, or the same visitor returning, so it is not a profile and it is not shared with anyone.
4. If you book a walkthrough
The booking form asks for four things: your name, your restaurant's name, a phone number, and an optional message. There is no email field. We use them for one purpose — to call you back and arrange the walkthrough — and for nothing else. You will not be added to a marketing list, and we do not pass the details to anyone outside the providers named in section 6.
Submitting the form sends those details to our own server at dashboard.dinerapp.co, which forwards them to our inbox as an email. They then live in that inbox for as long as we are in contact with you about Diner. Ask us to delete them at any time, at diner.noza@gmail.com, and we will.
5. Cookies
This website sets no cookies of its own, and we use no cookies for analytics, advertising or tracking — including for the button counts described above. If our hosting provider runs an automated security check to protect the site from abuse, it may place a single strictly necessary cookie for that purpose only.
6. Technical data and the services we rely on
To deliver the site, a small amount of ordinary technical data is processed by the services below, as happens with essentially every website:
- Hosting and delivery (Cloudflare). The site is served through Cloudflare. As our host, Cloudflare processes standard request data such as your IP address, browser type and the time of your visit, in order to serve the pages and keep the site secure. See Cloudflare's privacy policy.
- Fonts (Google Fonts). The site displays typefaces from Google Fonts. To show them, your browser fetches the font files directly from Google's servers, and Google receives your IP address as part of that request. See Google's privacy policy.
- Our own application server (Render). The walkthrough form and the button counts are received by our application, hosted on Render. It processes the request in the ordinary way a web server does, which includes your IP address — used to limit abuse of the form, not to identify you. See Render's privacy policy.
- Email delivery (Resend). A walkthrough request is delivered to our inbox by Resend, which therefore processes the details you typed into the form. See Resend's privacy policy.
7. If you email us
If you write to us, for example through the "Talk to us" or "Contact us" links, we receive your email address and the content of your message. We use it only to reply and to discuss Diner with you. Our email is hosted by Google (Gmail). We will not add you to any marketing list.
8. When you open the live demo
The "See the live demo" button takes you to our product at menu.dinerapp.co, which is a separate site. There, Quentin answers questions you type about a sample restaurant's menu. How the questions you type are handled is described in that restaurant's own privacy notice, reachable from its menu.
9. Where data is processed
Diner serves restaurants in France and Lebanon. Some of the providers above (Cloudflare and Google) are based in the United States and may process technical data outside your country under recognised safeguards, such as the EU Standard Contractual Clauses or an adequacy framework.
10. Your rights
Where the GDPR or your local law applies, you can ask what data is held about you, ask for it to be corrected or deleted, or object to its use. Write to diner.noza@gmail.com. If you are in the EU and believe your data has been mishandled, you may also lodge a complaint with your data protection authority; in France this is the CNIL.
11. Changes to this notice
We may update this notice as the site or the services it relies on change. The date at the top shows when it was last revised.
Questions about privacy? Write to diner.noza@gmail.com and we will help.